Privacy Policy
Last Updated: June 2026
Welcome to Nazma Abaya. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or interact with our services.
1. Information We Collect
When you visit our website, register an account, or place an order, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Order History
- Account Information
Payment information is processed securely through third-party payment providers and is not stored on our servers.
Non-Personal Information
- Browser Type
- Device Information
- IP Address
- Website Usage Information
- Session Information
This information helps us improve our website, products, and customer experience.
2. Account Registration and Email Verification
When you create an account, we may use your email address to send a One-Time Password (OTP) or verification code to confirm ownership of your email address and help protect the security of your account.
3. How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Deliver products and services
- Provide customer support
- Send order confirmations and shipping updates
- Verify user accounts and maintain account security
- Manage shopping cart and account sessions
- Improve website performance and user experience
- Inform you about promotions, collections, and special offers (where permitted)
- Comply with legal obligations
4. Payment Security
All online payments are processed through secure and trusted payment gateways.
Nazma Abaya does not store, sell, share, rent, or lease customers' credit card, debit card, or payment information.
5. Cookies
Our website uses cookies and similar technologies to provide essential website functionality.
These cookies may be used to:
- Maintain user login sessions
- Remember shopping cart contents
- Improve website security
- Store user preferences
You may disable cookies through your browser settings. However, certain features of the website may not function correctly if essential cookies are disabled.
6. Information Sharing
Nazma Abaya does not sell or rent personal information to third parties.
Information may be shared with trusted service providers only when necessary to:
- Process payments
- Deliver orders
- Provide customer support
- Operate website services
- Comply with legal requirements
Such providers are expected to protect information and use it only for authorised business purposes.
7. Data Security
We implement reasonable technical and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. International Customers
Nazma Abaya operates from the United Arab Emirates and may sell products internationally. By using our website, you acknowledge that your information may be processed and stored in jurisdictions where we or our service providers operate.
9. Your Rights
You may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of information where legally permitted
- Opt out of marketing communications
Requests may be submitted using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or technical changes. Updated versions will be posted on this page and become effective immediately upon publication.
By using the Nazma Abaya website, you acknowledge that you have read and understood this Privacy Policy.
If you have questions regarding this Privacy Policy, please contact us:
Nazma Abaya
Email: info@nazmaabaya.com
Phone: +971 58 276 6200