Shipping Policy

Last Updated: June 2026

Thank you for shopping with Nazma Abaya. This Shipping Policy explains how we process, prepare, and deliver orders placed through our website.

1. Order Processing

Orders are processed after payment confirmation and stock verification. Processing times may vary depending on the product type, customisation requirements, and order volume.

2. Ready-to-Wear and Custom Orders

Ready-to-wear items may be shipped sooner than custom order items. If your order includes both ready-to-wear and non-ready-to-wear items, the entire order will be dispatched together once all items are ready.

3. Delivery Time

Delivery times depend on the destination, courier availability, and order type.

Delivery delays may occur due to public holidays, peak seasons, customs clearance, weather conditions, or circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

5. Shipping Address

Customers are responsible for providing accurate shipping details. Nazma Abaya is not responsible for delays or failed deliveries caused by incorrect address information.

6. International Shipping

International orders may be subject to customs duties, import taxes, and local fees imposed by the destination country. These charges are the responsibility of the customer.

7. Order Tracking

Tracking details will be provided where available once the order has been dispatched.

8. Undeliverable Packages

Additional shipping charges may apply if an order must be re-shipped due to incorrect customer information or failure to accept delivery.

9. Delays and Liability

Nazma Abaya is not liable for shipping delays caused by courier services, customs authorities, or other factors outside our control.

10. Contact Us

For questions regarding shipping, please contact:

Nazma Abaya
Email: info@nazmaabaya.com
Phone: +971 58 276 6200